clara mwananshiku

I am a dynamic and detail-oriented customer service representative with nearly three years of proven experience in managing customer inquiries and providing exceptional client services. My expertise lies in delivering strategic solutions that foster business growth through effective collaboration and an ownership mentality. I thrive in fast-paced environments, particularly in the automotive sector, where my strong communication skills and multitasking abilities come to the forefront.

Throughout my career, I have specialized in handling customer inquiries, maintaining detailed records, and scheduling meetings and appointments. My commitment to excellence is reflected in my ability to enhance client experiences, as demonstrated by my achievement of reducing client wait times by 30%. I am dedicated to ensuring a welcoming and organized environment, which has allowed me to manage over 100 calls daily while maintaining a 98% accuracy rate in financial records.