
Reinaldo Tomé
@reinaldotom
Senior Infrastructure Analyst at Grupo J. Sleiman, responsible for information security and managing VMware, backups, and Microsoft 365.
What I'm looking for
At Grupo J. Sleiman, I manage VMware servers, backups, Active Directory, and Microsoft 365, and I’m responsible for the group’s information security area. I also administer WatchGuard and Fortinet firewalls and manage data and voice links.
At Nacional Arco-Íris Indústria e Comércio de Tintas LTDA, Grupo Edson Queiroz, I planned and monitored maintenance work orders, supported production planning, and managed related purchasing and contracts. During the Oracle ERP implementation, I participated as a manufacturing-workstream key user, reviewing processes, designing workflows, and migrating spreadsheet data to Oracle EBS using Dataload.
Experience
Work history, roles, and key accomplishments
Senior Infrastructure Analyst
Grupo J. Sleiman
Nov 2023 - Present (2 years 11 months)
Managed VMware servers, backups, Active Directory, and user administration. Oversaw network links, service contracts, Microsoft 365, and firewall administration, and led the information security area.
Support Analyst
Eletra Energy
Aug 2022 - Nov 2023 (1 year 3 months)
Provided Level 3 user support and managed Linux/Windows servers, structured networks, and IT vendors. Handled IT contracts, annual budget, VMware, backups, and Active Directory.
Implementation Analyst
Solução Sistemas
Jun 2021 - Jul 2022 (1 year 1 month)
Sized requirements, configured, parameterized, and installed management systems. Trained users and followed up on implementation projects.
Help Desk Technician
Multiplay Telecom
Jun 2020 - Jun 2021 (1 year)
Provided Level 1 customer support and configured networks on routers and modems. Monitored networks using Zabbix and prepared daily service reports.
Support Analyst
Nacional Arco-Íris Indústria e Comércio de Tintas LTDA
Oct 2012 - Oct 2019 (7 years)
Managed maintenance planning and control, work orders, and asset registration. Handled production planning, purchasing analyses, contract management, and fleet management.
Administrative Assistant
Nacional Arco-Íris Indústria e Comércio de Tintas LTDA
Oct 2011 - Oct 2012 (1 year)
Worked in the manufacturing workstream of an Oracle ERP implementation, reviewing processes and registering assets. Acted as a key user and supported the IT team.
Inventory Technician
VTI Informática
Jan 2010 - Jan 2011 (1 year)
Sealed microcomputers for warranty contracts and maintained computers and printers. Participated in data cable replacement and prepared service-quality reports.
Technical Support
Normatel
Jan 2009 - Jan 2010 (1 year)
Supported and installed company-developed software and SAP/TOTVS ERP systems. Performed computer and printer maintenance and prepared daily reports.
Technical Support
Soluções e Tecnologia LTDA – SOTECH
Jan 2009 - Dec 2009 (11 months)
Coordinated implementation and installation of hospital management software on Linux and Windows. Conducted training and prepared daily reports.
Technical Support Intern
Soluções e Tecnologia LTDA – SOTECH
Jan 2008 - Mar 2008 (2 months)
Three-month internship involving implementation, installation, and training for hospital management software. Prepared daily reports and worked with remote-access software.
Cashier and Inventory Controller
Churrascaria Leblom
Jan 2005 - Dec 2006 (1 year 11 months)
Managed inventory control, identified resource needs, and administered cash.
Office Assistant / Messenger
Caixa Econômica Federal
Jan 2001 - Dec 2003 (2 years 11 months)
Performed filing and data entry of periodic audit reports, external payments, and document delivery.
Education
Degrees, certifications, and relevant coursework
Centro Universitário Estácio do Ceará
Bachelor's Degree, Systems Analysis
Undergraduate studies in Systems Analysis, expected graduation in 2027.
UNIFOR
Training, Prezi
2013 - 2013
Prezi training.
News Center Formação Profissional
Computer Networking Technician, Computer Networking
2004 - 2004
Computer Networking Technician certification.
News Center Formação Profissional
Hardware Technician, Hardware
2004 - 2004
Hardware Technician certification.
Centro Universitário Estácio do Ceará
Bachelor's Degree, Computer Networks
Bachelor's Degree in Computer Networks.
UNIFOR
Key User Training, Teaching Methodology
2012 - 2012
Key User Training / Teaching Methodology, 30 hours.
SENAC
Advanced Excel, Excel
2011 - 2011
Advanced Excel course, 32 hours.
Faculdade Integrada do Ceará – FIC
Extension Course, Wi-Fi Connections
2008 - 2008
Wi-Fi Connections Extension Course.
Centro Universitário Estácio do Ceará
Postgraduate Specialization, Strategic Information Technology Management
Postgraduate Specialization in Strategic Information Technology Management.
UNIFOR
Excel Master, Excel
2015 - 2015
Excel Master: advanced functions and resources, 40 hours.
UNIFOR
Advanced Excel, Excel
2015 - 2015
Advanced Excel course, 24 hours.
UNIFOR
Methodology for Problem Analysis and Solution, Problem Analysis and Solution
2015 - 2015
Methodology for Problem Analysis and Solution (MASP) using quality tools, 18 hours.
UNIFOR
Internal Auditor Training, Internal Auditing
2015 - 2015
Internal Auditor Training, 15 hours.
CLEC
Basic English, English
2016 -
Basic English, 3rd semester.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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