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Mauricio Ferreira

@maugf

Infrastructure & network analyst: Windows Server/AD, FortiGate, SD-WAN, VPN, VLANs, Zabbix/Grafana monitoring, backup and incident response.

Brazil
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What I'm looking for

Remote entry-level or mid-level infrastructure, network or systems administration role where I can run and improve on-premises and hybrid environments: firewalls and VPN, Windows Server and Active Directory, monitoring, backup and incident response.

Infrastructure and network analyst with hands-on experience in multi-site environments and on-premises datacenters.

At Grupo Guanabara, I standardized the network edge of headquarters and branches on FortiGate NGFW (firewall policies, NAT/PAT, IPS, web filtering, application control), deployed SD-WAN with failover and load balancing, and configured IPsec VPN, SSL VPN and ZTNA for remote access. I rebuilt Active Directory on Windows Server 2022 and led the domain migration, maintained offsite LTO tape backups with Veritas Backup Exec with restores proven in a real scenario, helped build 24/7 Zabbix and Grafana monitoring with SNMP automation, and led the Kaspersky Security Center and Endpoint Security rollout.

Before that, I administered pfSense, switches, VLANs and Active Directory at InvestSmart XP, and built the infrastructure of MedSênior’s first outpatient units from scratch. I resolve N2/N3 incidents within SLA, manage tickets and assets in GLPI, and follow ITIL practices. English: advanced (C1).

Experience

Work history, roles, and key accomplishments

GG

Infrastructure Analyst

Grupo Guanabara

Feb 2024 - Jun 2026 (2 years 4 months)

Standardized the FortiGate NGFW edge across HQ and branches, with SD-WAN failover and IPsec/SSL/ZTNA remote access. Rebuilt Active Directory on Windows Server 2022 and led the domain migration. Managed DHCP/DNS, VLAN segmentation, LTO backups with Veritas Backup Exec, and helped build 24/7 Zabbix/Grafana monitoring. Led the Kaspersky Security Center rollout and GLPI asset management (ITIL).

InvestSmart XP logoIX

Infrastructure Analyst

InvestSmart XP

Oct 2023 - Dec 2023 (2 months)

Administered the pfSense firewall (edge rules, routing policies, remote-access VPN tunnels), configured switches and access points with VLAN segmentation, managed Active Directory and GPOs, and resolved N2 incidents.

MedSênior logoME

IT Analyst

MedSênior

Mar 2022 - May 2023 (1 year 2 months)

Built the infrastructure of 5 outpatient units in Rio de Janeiro from scratch and co-led the first São Paulo unit: local servers, switches, routing, PBX and access points. N2/N3 escalation point; managed ERP and MySQL queries, SLA/MTTR KPIs and hardware inventory.

MedSênior logoME

IT Assistant

MedSênior

Jun 2021 - Mar 2022 (9 months)

N2/N3 escalation for hardware and network incidents; managed accounts and access in Microsoft 365 and Google Workspace.

MU

Infrastructure & Network Contractor

Mullertec

Oct 2019 - May 2021 (1 year 7 months)

Set up new offices (server racks, structured cabling, network testing) and standardized workstations with preventive maintenance.

Mirage Móveis logoMM

IT Intern

Mirage Móveis

Jul 2019 - Mar 2020 (8 months)

N1/N2 Windows support, Active Directory user management (Windows Server 2012), Hyper-V, backup and recovery routines.

Education

Degrees, certifications, and relevant coursework

Universidade Cruzeiro do Sul logoUS

Universidade Cruzeiro do Sul

Technologist, Network and Systems Administration

2021 - 2023

Completed coursework in network and systems administration, covering infrastructure, security, and system management.

Estácio logoES

Estácio

Technologist, Information Technology Management

2019 - 2021

Studied information technology management, focusing on IT governance, project management, and business alignment.

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