Open to opportunities

Edilson Oliveira

@edilsonoliveira

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Experienced IT professional with expertise in infrastructure and support.

Brazil

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What I'm looking for

Looking for a challenging role that utilizes my technical skills and experience to deliver high-quality solutions and services.

Highly skilled IT professional with over 8 years of experience in infrastructure and support. Proven track record of delivering high-quality solutions and services to organizations. Skilled in a range of technologies including firewall management, virtualization, and network infrastructure.

Strong understanding of IT service management principles and practices, with experience in ITIL. Proven ability to work effectively in fast-paced environments and deliver results under pressure.

Passionate about staying up-to-date with the latest technologies and trends, and committed to delivering exceptional service to customers and stakeholders.

Experience

Work history, roles, and key accomplishments

Analista de Infraestrutura de TI

Itapevi Embalagens

Feb 2022 - Dec 2022 (10 months)

Provided technical support for the entire company, resolving incidents and IT requests as a central point. Managed and configured pfSense firewall for precise security and access control to the corporate network.

VMWare Ubiquiti Unifi Active Directory DNS PFsense

Analista de Infraestrutura e Suporte Pleno

Logfrio Logistica

Jan 2015 - Jan 2022 (7 years)

Administered Windows Servers, including critical services like Active Directory, DNS, GPO, FileServer, DHCP, and Print Server. Managed and controlled IT asset inventory for the company.

Windows Server VMWare Hyper V Ubiquiti Unifi Office 365

Estagiário / Assistente de Service Desk

Capgemini

Jul 2011 - Jan 2014 (2 years 6 months)

Provided efficient remote support, resolving over 80% of requests on the first call. Installed ERP systems, office software, and configured Linux environments.

SAP Linux SCCM