Alexandre Gadelha
@alexandregadelha
I modernize critical IT infrastructure through virtualization, disaster recovery, containers, and automation.
What I'm looking for
At Intermarítima Portos e Logística, I lead infrastructure operations for critical environments, improving availability, audit compliance, disaster recovery, and virtualized server performance. I implemented Veeam Backup & Replication to reduce RTO, deployed Docker for testing and staging, and coordinated data center improvements for better thermal efficiency.
I also administer Windows and Linux servers, Active Directory, LAN/WAN networks, Digifort CCTV, and Microsoft 365 support. Alongside infrastructure work, I’m studying Python and TypeScript for AI applications and building a customizable inventory system with React, Node.js, Spec-Driven Development, and Test-Driven Development.
Experience
Work history, roles, and key accomplishments
Technical Support Analyst I | Infrastructure & Virtualization Focus
Jan 2024 - Present (2 years 7 months)
• Lead IT infrastructure operations, ensuring high availability and compliance with external audits.
• Overhauled Disaster Recovery strategy by implementing Veeam Backup & Replication, reducing Recovery Time Objective (RTO).
• Optimized virtualized server performance in VMware (vSphere/ESXi) environments.
• Implemented Docker containers to modernize testing/staging environments.
• Coordinated Data
IT Infrastructure Analyst
Intermarítima Portos e Logística S.A.
Jan 2024 - Present (2 years 7 months)
Leads IT infrastructure operations, ensuring high availability and compliance with external audits. Overhauled Disaster Recovery strategy with Veeam Backup & Replication, reducing RTO, and optimized VMware environments.
Technical Support Technician
Feb 2021 - Dec 2024 (3 years 10 months)
• Administered Windows and Linux servers, ensuring security patches and user access control (Active Directory).
• Managed network infrastructure setup and maintenance (LAN/WAN).
• Deployed and maintained CCTV monitoring systems using Digifort software.
• Provided Level 2 technical support for internal teams, troubleshooting complex hardware and Microsoft 365 issues.
• Ensured compliance with ISPS
• Provided Level 1 IT support to end-users, handling hardware and peripheral troubleshooting.
• Assisted in the organization and documentation of IT assets and inventory.
• Triaged and dispatched service desk tickets to senior technicians.
• Supported daily system checkups and backup tape rotation routines.
Education
Degrees, certifications, and relevant coursework
Pitágoras Unopar Anhanguera University
Associate's degree, Analysis and Systems Development
2023 - 2026
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Alexandre?
You can contact Alexandre and 90k+ other talented remote workers on Himalayas.
Message AlexandreGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
