Rei Enrique
@reienrique
Front office and client service coordinator with 10+ years delivering executive-ready support and seamless client experiences.
What I'm looking for
I’m an accomplished front office and client service coordinator with 10+ years of experience across multi-industry environments, consistently supporting senior executives and ensuring smooth daily operations. I focus on creating positive, seamless experiences through strong organization, a professional demeanor, and personalized client care.
My specialty is front office management—client intake, administrative support, and cross-department coordination. In my recent role as a Receptionist and Web Support Coordinator, I managed multi-line phones, appointment scheduling, and weekly inquiry routing to the right departments, while also coordinating meetings and maintaining office inventory.
Before that, I served as a Funeral Arrangements Counselor, where I guided families through sensitive planning with compassion and expertise. I handled permits, certificates, and legal documentation, maintained detailed and confidential records, and supported day-to-day office operations like filing, answering phones, and scheduling.
Earlier in my career, I worked as a Post Commander and Site Supervisor with Allied Universal, leading and training a team of security officers and implementing safety-focused procedures. I used CCTV, access control, and alarm systems, provided immediate first aid and CPR when needed, and documented incidents and daily operations with accuracy.
Experience
Work history, roles, and key accomplishments
Receptionist and Web Support Coordinator
Copan Diagnostics Inc
Oct 2023 - Mar 2026 (2 years 5 months)
Managed front office reception, multi-line phone coverage, and appointment scheduling while supporting client inquiries via web routing to the appropriate departments. Coordinated marketing materials and office events, served as a bilingual liaison (English/Spanish), and handled office inventory restocking.
Funeral Arrangements Counselor
Allen Brothers Mortuary
Dec 2020 - Oct 2023 (2 years 10 months)
Provided funeral arrangement counseling and guided families through the planning process with compassionate support. Completed paperwork for permits/certificates and related legal documentation, maintained confidential client records, and handled administrative tasks including filing, phone coverage, and appointment scheduling.
Supervised site security operations, implementing security plans to protect premises, personnel, and assets. Directed and mentored security officers, responded to medical emergencies with first aid/CPR, and maintained incident reporting and operational documentation.
Education
Degrees, certifications, and relevant coursework
Rei hasn't added their education
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Tech stack
Software and tools used professionally
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