Chandra Cooper
@chandracooper
Administrative liaison and customer-focused coordinator who ensures compliant, high-accuracy service delivery.
What I'm looking for
I’m an action-oriented, detail-driven professional with a Bachelor’s Degree in Public Safety & Security. I build mutual trust with clients and families while maintaining strict adherence to security and regulatory protocols.
In my role as an Administrative Liaison and Personal Care Assistant, I served as the primary liaison between staff, clients, and families—coordinating services and strengthening long-term relationships. I also managed sensitive administrative workflows and client profiles, achieving 100% accuracy and compliance with strict privacy regulations.
I bring calm, consistent problem-solving in high-pressure environments, from eliminating roadblocks in service delivery to resolving complex needs through clear communication. I quickly master new technical systems and apply adaptive learning to keep operations moving smoothly.
Earlier experience strengthened my operational and service leadership: I managed daily cash flow and inventory reconciliation with a focus on financial integrity, and I coordinated front-of-house teams to deliver retention-focused customer experiences. I’m confident translating accuracy, compliance, and customer care into dependable results.
Experience
Work history, roles, and key accomplishments
Administrative Liaison & Assistant
Holmes Council on Aging, Inc.
May 2024 - Dec 2025 (1 year 7 months)
Served as the primary liaison between clients, families, and staff to coordinate services and build long-term trust. Managed sensitive administrative workflows and client profiles with 100% accuracy while resolving complex client needs and removing service delivery roadblocks.
Opening Cashier & Ops Specialist
Hardee's
Jul 2023 - May 2024 (10 months)
Managed daily cash flow and supported inventory reconciliation to maintain financial accuracy and integrity. Ensured compliance with security and safety standards and identified operational needs to prevent service delays in a high-stress environment.
Front of House Manager & Server
Pho Noodle & Kaboodle
Nov 2021 - Mar 2023 (1 year 4 months)
Coordinated between internal teams and customers to deliver consistent front-of-house service focused on retention. Maintained daily shift reports and handled customer inquiries and complaints professionally to turn challenges into positive outcomes.
Education
Degrees, certifications, and relevant coursework
Florida State University
Bachelor of Science, Public Safety & Security
Earned a Bachelor of Science in Public Safety & Security from Florida State University (Panama City).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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