Open to opportunities

Rehema Kerubo

@rehemakerubo

Message

Experienced executive virtual assistant and transcriber driving remote team performance and operational efficiency.

Kenya

Message

What I'm looking for

I seek a permanent remote role where I can lead teams, provide executive-level virtual assistance and transcription, and contribute to scalable digital operations.

I am an Executive Virtual Assistant and Transcription Specialist with over five years of experience in remote work environments, team leadership, and client-facing support. I consistently deliver accurate transcription, streamlined administrative processes, and dependable executive assistance.

As Team Lead for the Ajira Digital Program, I trained more than 700 youths in digital skills and led evergreen trainers and virtual assistants to improve productivity and service delivery. I previously managed virtual assistant teams at Athena and provided high-quality transcription and administrative services on Upwork.

At Excelchat (Got It AI) I solved complex Excel and Google Sheets problems using advanced formulas, PivotTables, data cleaning, and visualization to deliver actionable insights to global clients. I also interned in vendor management and procurement at Kenya Commercial Bank, improving vendor data integrity and audit readiness.

I hold a Bachelor of Commerce (Finance) and completed intensive virtual assistance and project management training with ALX-Africa. I am committed to continuous improvement, clear communication, and helping organizations scale remote operations effectively.

Experience

Work history, roles, and key accomplishments

Current

Team Lead

Current

Ajira Digital Program

Mar 2024 - Present (1 year 8 months)

Led a team of Evergreen Trainers, virtual assistants, and transcribers, training 700+ youths on digital skills and implementing productivity strategies that improved remote team performance and client outcomes.

Team Leadership Training Development Remote Team Management Transcription Client Relationship Management Performance Monitoring Communication Productivity Improvement

Vendor Management Intern

Kenya Commercial Bank

Mar 2025 - Aug 2025 (5 months)

Supported vendor data clean-up and compliance for 300+ vendor records, reconciled banking details to prevent duplicate payments, and digitized contracts to improve audit readiness and procurement controls.

Vendor Management Data Cleaning & Compliance Risk Assessment Procurement

Virtual Assistant

Upwork

Jan 2022 - Jan 2025 (3 years)

Delivered comprehensive virtual assistant and transcription services to multiple clients across industries, achieving high client retention through reliability, attention to detail, and timely delivery.

Virtual Assistance Transcription Scheduling Communication Client Management File Organization Time Management Remote Tools

Executive Partner

Athena

Aug 2020 - Feb 2024 (3 years 6 months)

Managed a diverse virtual assistant team, streamlined workflows to improve efficiency, and provided accurate confidential transcription services while maintaining high client satisfaction and retention.

Virtual Assistance Team Management Workflow Optimization Transcription Client Relations Training Task Management Confidentiality

Data Analysis Expert

Excelchat (Got It AI)

Jan 2020 - Present (5 years 10 months)

Provided real-time Excel and Google Sheets solutions to global clients using advanced formulas and data visualization, consistently delivering actionable insights and receiving positive client feedback.

Excel Google Sheets Index Match Data Cleaning Dashboards Data Visualization

Education

Degrees, certifications, and relevant coursework

ALX - Africa

Certificate, Virtual Assistance

Activities and societies: Trained in executive assistance, project management tools (Asana, Trello, Slack), Microsoft Office and Google Workspace, and remote work best practices.

Completed the ALX-Africa Virtual Assistance Program, gaining practical skills in executive assistance, project management, digital tools, and remote work practices.