Gentrix Otunga

I am a dependable Virtual Assistant with a strong background in administrative support, project management, and customer service. My expertise has led to a remarkable 25% improvement in team efficiency through process optimization. I excel at managing schedules, organizing documents, and ensuring smooth operations in dynamic environments. My proficiency in productivity tools such as Google Calendar, Asana, and Microsoft Outlook has enabled me to streamline processes and deliver exceptional results.

In my recent role as an Executive Assistant at Belindar Collection, I managed budgets up to $50,000 and scheduled over 20 appointments weekly. I prioritized over 500 emails weekly, ensuring that critical messages were addressed promptly. My ability to oversee project timelines and task assignments improved team workflow efficiency by 30%. Additionally, I have a proven track record in transcription, having processed an average of 150 files per month with 98% accuracy while maintaining strict turnaround times.