Reena Barot

Ensured successful execution and measured effectiveness of training programs, providing ongoing guidance and mentoring to direct reports for performance improvement. Managed training facilitation, conducted needs assessments, reviewed content, and participated in internal/external calibrations.

Designed and delivered comprehensive training programs for new hires and existing employees, collaborating with cross-functional teams to identify needs and improve effectiveness. Managed trainers, conducted Train-the-Trainer sessions, evaluated program impact, and handled vendor relationships and logistics.

Taught proper etiquette, customer service skills, and professional development, promoting fluency and confidence in communication. Provided customized training programs tailored to help professionals improve workplace communication skills.

Provided customized training programs tailored to meet specific individual needs and goals. Focused on improving fluency and building confidence through personalized instruction.

Promoted cultural sensitivity and awareness, teaching individuals how to communicate effectively with people from different cultural backgrounds. Focused on enhancing cross-cultural communication skills.

Conducted in-depth credit analysis, analyzed financial statements, and evaluated risk factors for clients and prospective borrowers. Led a team of credit analysts, developed and implemented credit policies, and monitored a portfolio of loans to identify and mitigate risks.

Led a team of 40 members, conducting comprehensive trainings on product and process knowledge and performing process and audit checks. Analyzed data, generated reports, and participated in a Six Sigma project focused on customer satisfaction.

Took orders accurately and efficiently using point of sale systems, handling customer inquiries, complaints, and issues promptly. Assisted in training and mentoring new team members.