Saifa Jabbar
@saifajabbar
Experienced Senior Training Coordinator with a focus on training administration.
What I'm looking for
I am an experienced Senior Training Coordinator with over 3 years in training administration and Learning Management System (LMS) management. My expertise lies in resolving training administration issues, coordinating sessions, and onboarding vendors. I have a proven track record of generating insightful reports using Microsoft Excel and collaborating with cross-functional teams to ensure seamless training operations.
Currently, I provide 24/5 training administration support for top companies across EMEA, NAM, and APAC regions. My role involves managing daily tasks such as scheduling training events, handling registrations, and tracking attendance. I excel in conducting detailed case analysis and ensuring prompt resolution of delegate issues, which has significantly improved team efficiency and collaboration.
Throughout my career, I have demonstrated strong client relations and project management skills. I have been recognized for my commitment to client satisfaction and operational efficiency, receiving awards for my contributions, including the Star of the Month title. I am passionate about learning and development, and I strive to create impactful training experiences.
Experience
Work history, roles, and key accomplishments
Senior Training Coordinator II
NIIT Limited/Project (BP Oil industry company)
May 2021 - Present (4 years 2 months)
Provided 24/5 Training Administration support for top companies in EMEA, NAM, and APAC regions, resolving delegate issues via email and ensuring timely communication. Managed daily tasks such as request/ticket processing, scheduling training events, handling registrations, waitlists, withdrawals, cancellations, attendance tracking, and roster updates.
Flipkart Chart Support Executive
Tech Mahindra
Oct 2020 - Mar 2021 (5 months)
Diligently completed all assigned tasks, working overtime as needed. Researched, calmed and rapidly resolved client conflicts to prevent loss of business.
Education
Degrees, certifications, and relevant coursework
S.S Khanan Girl Degree College
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree, focusing on core principles of commerce. Gained foundational knowledge in business and economic concepts.
Benhur High School And College
Higher Secondary Certificate
Obtained a Higher Secondary Certificate from Benhur High School And College. Developed a strong academic foundation during this period.
Benhur High School And College
Secondary School Certificate
Received a Secondary School Certificate from Benhur High School And College. Completed foundational studies in a comprehensive curriculum.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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