Raven Jelks-Karpunin

I am a strategic Product and Learning leader with experience designing scalable solutions that improve user adoption, performance, and business outcomes. As Head of Product & Training, I lead the development of product strategies, learning ecosystems, and enablement initiatives that support thousands of users across a multi-location organization. I specialize in translating business goals into intuitive products, impactful learning experiences, and operational strategies that drive engagement and measurable results.

Throughout my career, I have built and optimized onboarding programs, LMS ecosystems, training operations, and performance frameworks while partnering cross-functionally with business leaders, technology teams, and operational stakeholders. My expertise spans product strategy, user experience, learning design, analytics, change management, and process improvement.

Prior to leading product and training initiatives, I served as a Regional Training Manager, where I developed scalable learning programs, coached teams, and implemented strategies to improve employee performance and operational consistency. I am passionate about creating solutions that empower people, simplify complex processes, and help organizations achieve sustainable growth.

I am interested in opportunities where I can leverage my background in product leadership, enablement, organizational development, and technology-driven solutions to build impactful experiences for both users and businesses.