Rashidah Hetloa - Manager – Information Management & Customer Experience - Exness Company | Himalayas
Rashidah HetloaRH
Open to opportunities

Rashidah Hetloa

@rashidahhetloa

Detail-oriented manager with expertise in information management and analysis.

Thailand
Message

What I'm looking for

I seek a dynamic role that fosters growth, encourages innovation, and values teamwork.

I am a dedicated professional with a strong background in information management and customer experience. My journey in the corporate world has been marked by a series of progressive roles at Exness Company, where I have honed my skills in data analysis, project management, and team leadership. I pride myself on my ability to motivate teams and foster a collaborative work environment, which has been recognized through multiple awards, including the Best Talent and Continuous Star Award.

Throughout my career, I have consistently demonstrated my commitment to excellence and continuous improvement. My analytical mindset allows me to tackle challenges effectively, and I am always eager to learn and adapt to new situations. I have a proven track record in enhancing customer experiences and optimizing processes, which I believe are crucial for any organization aiming for success in today's competitive landscape.

Experience

Work history, roles, and key accomplishments

EC
Current

Manager – Information Management & Customer Experience

Exness Company

Jan 2021 - Present (4 years 6 months)

Managed information and customer experience initiatives, contributing to the company's success. Awarded Best Talent & Continuous Star Award for outstanding performance and dedication.

EC

Senior Analyst – Personal Information Management & Data Analyst

Exness Company

Jan 2020 - Dec 2021 (1 year 11 months)

Analyzed personal information and data to support strategic decision-making. Recognized with the Best Performance & Long Service Award for exceptional contributions.

EC

Specialist – Personal Information Management

Exness Company

Jan 2019 - Dec 2020 (1 year 11 months)

Specialized in personal information management, ensuring data accuracy and compliance. Received the Best Performance award for consistent high-quality work.

EC

Specialist – Customer Support & Digital Communication

Exness Company

Jan 2017 - Dec 2018 (1 year 11 months)

Provided customer support and managed digital communication channels. Awarded Excellent Performance for outstanding service and communication skills.

CO

Marketing Researcher & Sales Coordinator

Confidential

Jan 2005 - Dec 2007 (2 years 11 months)

Conducted market research and coordinated sales activities to support business growth. Assisted in developing marketing strategies and achieving sales targets.

Education

Degrees, certifications, and relevant coursework

IC

INTI International College

Foundation Diploma, Information Technology

Obtained a Foundation Diploma in Information Technology. Developed foundational skills in IT concepts and applications.

TL

Taylor's University Lakeside

Intensive English Course, English Language

Undertook an Intensive English Course to enhance language proficiency. Focused on improving communication skills for academic and professional settings.

S3

Secondary School 31

Course, Information Technology

Completed a course in Information Technology at Secondary School 31. Acquired basic knowledge and skills in IT.

S3

Secondary School 31

Course, Computer Science

Completed a course in Computer Science at Secondary School 31. Gained fundamental understanding of computer science principles.

University of Wollongong logoUW

University of Wollongong

Bachelor of Commerce, Marketing & Management

Completed a Bachelor of Commerce with a focus on Marketing and Management. Gained comprehensive knowledge in business principles and strategic marketing.

Tech stack

Software and tools used professionally

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