Open to opportunities

Ajdanai Yuktanandana

@ajdanaiyuktanandana

Message

Detail-oriented MBA graduate with strong customer support skills.

Thailand

Message

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I am an MBA graduate with extensive experience in customer support and operations management across various industries. My career has spanned over a decade, during which I have honed my skills in data analysis, client services, and team coordination. I am fluent in English and have a knack for translating between Thai and English, which has proven invaluable in my roles.

Currently, I work at TMG France, where I monitor internet sites during live sports events and ensure data accuracy. My previous roles include managing client services at Red Mango Ltd. and supporting real estate agencies at AllProperty Media Co., Ltd. I pride myself on being detail-oriented and a fast learner, always striving to meet client demands and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Internet Monitoring and Customer Support

Current

TMG France

Oct 2019 - Present (5 years 9 months)

Grouped data duplication and reviewed/corrected data for accuracy. Scanned internet sites during live sports events, taking down and reporting pirate sites.

Data Duplication Piracy Reporting Live Sports Events

Client Services and Operation Manager

Red Mango Ltd.

Jan 2018 - Jul 2019 (1 year 6 months)

Completed print and digital media for clients and managed their social media. Coordinated with graphic designers, editors, sales persons, and printing houses, setting timelines and following up.

Digital Media Social Media Management Graphic Design Coordination Client Communication Project Coordination

Product Executive

AllProperty Media Co., Ltd.

Aug 2015 - Aug 2017 (2 years)

Set up automated data feeds for property listings and supported agency sales teams. Completed 3D virtual tours and translated Thai to English during user interviews for UX/UI purposes.

Data feeds Sales Support Translation UI

Marketing Research Analyst

Idea 360 Co., Ltd.

Apr 2015 - Jun 2015 (2 months)

Responsible for qualitative and quantitative market research, including interviewing respondents and presenting insights. Consolidated top ideas, launched marketing surveys, and provided research recommendations.

Qualitative Research Quantitative Research Market Research Data Analysis Survey Design Presentation Skills

LPS Data Capture Assistant

Chevron (Thailand) Limited

Jul 2009 - Mar 2015 (5 years 8 months)

Administered the Loss Prevention System and translated data from Thai to English for system recording. Gathered data, ran reports for statistical matters, and provided guidance to system users.

Data Reporting Statistical Analysis System Administration User Support

Education

Degrees, certifications, and relevant coursework

Mahidol University International College

Master of Business Administration, Business Modeling and Analysis

Completed a Master of Business Administration with a focus on Business Modeling and Analysis. Gained expertise in strategic planning and analytical skills.

Assumption University

Bachelor of Arts, Business English

Obtained a Bachelor of Arts degree with a specialization in Business English. Developed strong communication and language skills relevant to business contexts.