
Raquel Galindo Muñoz
@raquelgalindomuoz
I build payments, loyalty, e-commerce, and AI-enabled products that deliver measurable growth.
What I'm looking for
I've led product initiatives for Majid Al Futtaim's regional loyalty and payments platform, serving 500k+ monthly active users across five GCC and MENA markets. I redesigned co-brand card acquisition to increase acquisitions by 15% and launched a Welcome Bonus initiative that grew redemption by 27%.
Previously, I owned 0-to-1 B2B SaaS product strategy at Orbidi and partnered with the CEO on pricing. My bundled-offer redesign and referral experiment drove 15% user growth over five months.
At Comercia Global Payments, I defined Pay by Link flows that increased usage by 17% and repeat usage by 21%, and led Plazox, a BNPL solution for Spanish banks. At Alibaba's Miravia, I improved seller onboarding, payment acceptance, and search personalization.
I also build AI-powered product workflows, including a voice reservation assistant, automation solutions, and AI marketing support. I use customer discovery, experimentation, and cross-functional delivery to turn commercial goals into measurable outcomes.
Experience
Work history, roles, and key accomplishments
Senior Product Manager
Majid Al Futtaim
Oct 2025 - Present (11 months)
Leading product initiatives for a regional loyalty and payments platform serving 500k+ monthly active users. Redesigned co-brand card acquisition flow and launched Welcome Bonus initiative, increasing card acquisition by 15% and app downloads by 13%.
Senior Product Manager, APP
Orbidi
Jan 2025 - Oct 2025 (9 months)
Owned end-to-end product roadmap and KPIs for a 0-to-1 B2B SaaS marketing tool for SMEs. Redesigned pricing and launched an A/B-tested referral program, driving 15% user growth over 5 months.
Senior Product Manager
Comercia Global Payments
Oct 2022 - Jan 2025 (2 years 3 months)
Defined product flow for Pay by Link, increasing usage by 17% and repeat usage by 21%. Led product for Plazox, a BNPL solution for Spanish banks, and personalized PSP integrations for major retail and travel brands.
Product Manager
Alibaba Group
Mar 2021 - Oct 2022 (1 year 7 months)
Led discovery for integrating social commerce into Miravia's core shopping flow. Built vendor onboarding flow, cutting seller onboarding time from 4 days to 2, and integrated Bizum as a payment method, increasing payment acceptance by 16%.
Product Business Manager
Extia
Mar 2020 - Feb 2021 (11 months)
Led market opening research to identify new business opportunities in the Spanish market. Managed a website project for onboarding and internationalization, and recruited and managed a team of consultants.
Account Manager
HousingAnyWhere
Jul 2019 - Mar 2020 (8 months)
Onboarded 300 new property listings and brought on 95+ new owners through B2B and B2C client acquisition. Ran email campaigns and cold outreach, connecting over 400 calls per month to identify and close new business.
Education
Degrees, certifications, and relevant coursework
ESCI-Universitat Pompeu Fabra
Bachelor's, International Marketing and Business
Bachelor's degree in International Marketing and Business from ESCI-Universitat Pompeu Fabra in Barcelona.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
raquelgalindo.ioSalary expectations
Social media
Job categories
Skills
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