At Coastal Zone Management Authority and Institute, I provided administrative and data-entry support to remote and local project staff. I maintained digital and paper filing systems, supporting data integrity and grant compliance.
I prepared procurement, billing, and payment documentation and coordinated virtual meetings, vendors, and community project logistics. I also maintained operational records, databases, and project documentation.
At Customer HD BPO, I managed and audited customer account files and CRM entries. I documented and supported hardware, network, and technical log issues, escalating complex cases to Tier 2 units.
