Jessica Simmons
@jessicasimmons
Administrative support professional with experience at Dedicated People handling business calls, customer inquiries, and appointment scheduling.
BelizeWhat I'm looking for
At Dedicated People, I handled incoming calls on behalf of businesses, answered inquiries, and recorded and relayed messages to the appropriate individuals. I also scheduled, cancelled, and rescheduled appointments according to client instructions.
As a Substitute Teacher / Classroom Assistant, I prepared and maintained documents, records, and instructional materials while supporting daily operations. I use Microsoft Word, Google Docs, Google Sheets, and Microsoft Excel for document preparation and basic spreadsheet and record organization.
Experience
Work history, roles, and key accomplishments
Call Handling Specialist
Dedicated People
Jan 2026 - Aug 2026 (7 months)
Handled incoming calls for businesses, providing professional customer service, answering inquiries, and accurately recording and relaying messages. Assisted with scheduling, cancelling, and rescheduling appointments.
Substitute Teacher / Classroom Assistant
School
Jan 2025 - Dec 2025 (11 months)
Assisted with daily operations, organization, and administrative responsibilities, including preparing and maintaining documents and instructional materials. Recorded and updated information with accuracy and communicated professionally with staff and students.
Community Service – School Support
School Support
Dec 2024 - Dec 2024 (0 months)
Provided administrative and organizational support to teachers and school staff, assisting with document preparation, record maintenance, and resource organization.
Education
Degrees, certifications, and relevant coursework
Sacred Heart Junior College
Associate's Degree, Primary Education
Activities and societies: Honor Roll every semester; straight-A academic performance.
Earned an Associate's Degree in Primary Education in 2024, maintaining straight-A academic performance and making the Honor Roll every semester.
Eden SDA High School
High School Diploma, General Studies
Completed high school education in 2019.
Tech stack
Software and tools used professionally
Availability
Location
BelizeAuthorized to work in
Salary expectations
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