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Amy VansenAV
Open to opportunities

Amy Vansen

@amyvansen

I keep office operations, records, finances, and customer support running smoothly.

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What I'm looking for

I'm seeking a full-time opportunity where my organizational, communication, and administrative skills can contribute to operational success.

I've supported daily operations across schools, BPOs, insurance, and parish offices, managing communications, records, scheduling, documentation, and customer service.

At Itz’at Steam Academy, I supported the Principal and school leadership, supervised six support staff, managed payroll preparation, bill payments, fee collection, purchasing, inventory, and office supplies. At Transparent BPO, I handled customer inquiries and later reviewed service interactions for compliance, reporting, and process improvement.

I'm available for full-time work where I can bring organized administrative support, careful handling of confidential information, and dependable service to clients and stakeholders.

Experience

Work history, roles, and key accomplishments

TR

Customer Service Agent

TransparentBPO

Nov 2025 - Jan 2026 (2 months)

Provided professional customer support handling inbound inquiries and resolving customer concerns. Documented interactions accurately and applied problem-solving skills to address issues.

Education

Degrees, certifications, and relevant coursework

CC

Corozal Junior College

Associate Degree, Economics and English Literature

Pursued an Associate Degree in Economics and English Literature.

Tech stack

Software and tools used professionally

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