Amy Vansen
@amyvansen
I keep office operations, records, finances, and customer support running smoothly.
What I'm looking for
I've supported daily operations across schools, BPOs, insurance, and parish offices, managing communications, records, scheduling, documentation, and customer service.
At Itz’at Steam Academy, I supported the Principal and school leadership, supervised six support staff, managed payroll preparation, bill payments, fee collection, purchasing, inventory, and office supplies. At Transparent BPO, I handled customer inquiries and later reviewed service interactions for compliance, reporting, and process improvement.
I'm available for full-time work where I can bring organized administrative support, careful handling of confidential information, and dependable service to clients and stakeholders.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
TransparentBPO
Nov 2025 - Jan 2026 (2 months)
Provided professional customer support handling inbound inquiries and resolving customer concerns. Documented interactions accurately and applied problem-solving skills to address issues.
Education
Degrees, certifications, and relevant coursework
Corozal Junior College
Associate Degree, Economics and English Literature
Pursued an Associate Degree in Economics and English Literature.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Amy?
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