Randy Ateh

Assisted in building the French language knowledge base and FAQ for MEXC. Handled account-related inquiries and educated clients on trading strategies and market analysis.

Conducted Customer Due Diligence to comply with KYC regulations, tracked and reported issues, and handled customer emails in English and French through Zendesk.

Managed social media content and promotions, increased sales by recruiting resellers, and negotiated ad contracts with third-party companies.

Managed documentation and operations, prepared clients for visa interviews, and managed social media to increase outreach and engagement.

Handled product entry and exit from the warehouse, managed inventory, and oversaw a team for product transfers between warehouses.

Promoted brand awareness through SEO optimization and managed online news content dissemination along with customer interactions.

Managed hiring, payroll, and training for staff, ensuring compliance with regulations and overseeing the Economics department.

Enhanced paperwork processes and managed office structure and archives.

Executed customer due diligence, responded to inquiries, and educated clients on bank products and services.

Pursued a Master's degree in Oil Stocks Logistics, focusing on the management of oil stock logistics and related operations.

Completed a Bachelor's degree in Management, gaining insights into various management principles and practices.

Earned a Bachelor's degree in Management, focusing on business administration and management strategies.