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Rhea Jeske

@rheajeske

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Results-driven revenue cycle and operations leader improving healthcare workflows.

United States

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What I'm looking for

I seek a role leading revenue cycle or operations teams where I can drive process improvements, mentor staff, and use data to reduce errors and increase efficiency.

I am a results-driven Revenue Cycle and Operations professional with 18+ years leading teams and improving processes across healthcare and event operations. I specialize in claim management, insurance verification, training program development, and using data to drive efficiency.

At Exact Sciences I led initiatives that delivered a $10M+ month-over-month reduction in claim edit volume, launched streamlined claim resolution processes, and built a structured talent pipeline for continuity and improved workload distribution. I leveraged Tableau, SlicerDicer, and Epic dashboards to identify trends and implement data-driven improvements.

I am passionate about developing teams through targeted training, engagement programs, and cross-functional collaboration; I bring operational rigor, stakeholder relations, and a track record of measurable improvements that support organizational goals.

Experience

Work history, roles, and key accomplishments

Revenue Cycle Supervisor

Exact Sciences Corporation

Jun 2017 - Sep 2025 (8 years 3 months)

Led a team that achieved a $10M+ month-over-month reduction in claim edit volume, launched claim resolution processes, and used analytics to drive workflow improvements and cross-functional collaboration.

Revenue Cycle Management Epic Tableau Training Development Data Analysis Cross Functional Collaboration

Revenue Cycle Training Associate

Exact Sciences Corporation

Jan 2018 - Oct 2020 (2 years 9 months)

Designed and delivered billing curriculum during Epic conversion, developed multi-format training programs, and launched engagement initiatives that improved training effectiveness and team readiness.

Curriculum Development Epic Training Delivery Change Management Onboarding Performance Coaching Process Improvement

Revenue Cycle Associate

Exact Sciences Corporation

Jun 2017 - Dec 2017 (6 months)

Identified and corrected insurance denials and billing errors, restructured daily workflows to improve claim cleanliness, and shared industry updates to enhance team practices.

Claims Management Insurance Verification Workflow Optimization Quality Improvement Collaboration Continuing Education

Insurance Verifier Specialist

Edgerton Hospital and Health Services

Aug 2004 - May 2017 (12 years 9 months)

Developed hospital-wide verification procedures, maintained payer databases, and facilitated prior authorization processes to improve coverage accuracy and interdepartmental workflows.

Insurance Verification Prior Authorizations Database Management Process Development Training