Junaid Javed

I am an MBA graduate specializing in Finance and Marketing with practical experience in customer care and operations. I combine academic grounding with hands-on roles to drive service excellence and operational improvements.

I have six months of experience as a Customer Care Executive at Myntra, where I handled customer interactions and supported issue resolution under pressure. I focus on building relationships, coaching peers, and contributing to cross-functional teams.

My strengths include data analysis, critical thinking, quality assurance, and creating effective presentations to support decision-making. I am comfortable working independently and taking ownership of projects from concept to completion.

I am motivated to join organizations where I can apply my finance and marketing knowledge, improve customer experience, and grow into roles with increased responsibility in operations or analytics.