At Amberstudent, I owned a referral and affiliate program end to end, using hypothesis-driven execution to grow the customer base by 15%. I also coordinated acquisition programs across design, content, and sales, increasing funnel conversion by 7%.
At Microsoft Edge Browser Extensions, I supported the product team by streamlining developer issue triage with DevEx Ops, improving response turnaround time by 10%. I also resolved more than 50 monthly escalations with engineering and marketing teams.
I synthesized more than 300 pieces of developer feedback into a structured framework at Microsoft Edge Browser Extensions, accelerating roadmap decisions and improving onboarding conversion rates by 12%.
At Neeyamo Solutions, I ran a LinkedIn-led acquisition program that contributed 30% of quarterly pipeline conversions and tested email lifecycle campaigns, improving open rates by 20%. I also developed event content and documentation and hosted a five-episode internal podcast.

