Open to opportunities

Rameen Ayub

@rameenayub

Message

Senior clinical operations coordinator driving process improvements and strategic outcomes.

United States

Message

What I'm looking for

I seek a clinical operations role where I can lead process improvements, manage teams, and drive strategic, measurable outcomes in a collaborative healthcare setting.

I am a senior coordinator in clinical and business operations with over 8 years of healthcare experience and 3 years of supervisory support, focused on delivering high-quality care, optimizing workflows, and managing cross-functional teams. I have led divisional projects, implemented budgetary tools, and partnered with executive leadership to align strategic plans with operational goals.

I excel at stakeholder communication, performance management, and process improvement—using tools like Epic and Concur to streamline clinic operations, improve productivity, and ensure compliance. My background spans scheduling, training, financial analysis, and resource optimization, and I bring a results-driven, detail-oriented approach to every challenge.

Experience

Work history, roles, and key accomplishments

Current

Senior Coordinator, Clinical Ops

Current

Baylor College of Medicine

Jul 2023 - Present (2 years 2 months)

Manage daily clinic and business operations for a 50+ team, optimized resource utilization and implemented budgetary tools to identify variances and improve financial performance; led divisional projects that streamlined workflows and increased team productivity.

Clinical Operations Budget Management Epic Concur Project Management Process Improvement Team Leadership

Lead Coordinator

Baylor College of Medicine

Apr 2022 - Jul 2023 (1 year 3 months)

Scheduled patient services and documented issues in Epic, trained staff, maintained inventory and coordinated maintenance, and delivered operational results while managing multiple projects to timely completion.

Scheduling Epic Staff Training Inventory Management Reporting Remote Collaboration Operations Management Qgenda

Front Desk Receptionist

HCA Healthcare Parallon

Nov 2017 - Oct 2022 (4 years 11 months)

Managed patient intake, insurance verification, HIPAA-compliant documentation, trained new hires, coordinated provider calendars and resolved billing and scheduling issues to support clinic operations.

Patient Intake Insurance Verification HIPAA Training Scheduling Epic Customer Service

Scheduling Specialist II

Baylor College of Medicine

Oct 2021 - Apr 2022 (6 months)

Managed patient scheduling and referrals in Epic, coordinated with referring physicians for cardiac clearances, prepared charts and increased schedule adherence through real-time monitoring and adjustments.

Scheduling Epic Patient Intake Chart Preparation Communication Process Improvement