At United Smart Tech, I coordinated with managers and technical teams to support smooth operations. I supervised audit and dispatch teams and prepared daily performance reports.
I handled customer follow-ups, repair updates, scheduling, and communications with customers and technicians. In virtual assistant and business manager work, I managed Facebook business accounts, processed Shopify orders, and responded to customer inquiries.
My experience also includes creating and optimizing Amazon product listings, supporting customers by phone and chat, and providing administrative assistance. I’ve conducted online research and data entry, and created reports using Excel, Word, and PowerPoint.
