At Amazon, I evaluate Brand Registry applications from global sellers, conduct deep-dive document verification, and apply risk-based decisions to protect brand integrity and customer trust.
Previously, I progressed at Group Bayport from Customer Service Representative to SolidWorks Design Executive and then Resolution Specialist in the Business Process Department. I resolved complex escalations, validated resolution quality, and analyzed case studies to reduce systemic errors and improve workflows.
I also bring customer support, CRM database management, data analysis, mechanical engineering, graphic design, and print operations experience.
