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Shruti Pawar

@shrutipawar2

I resolve high-volume risk, compliance, and trust and safety escalations across global operations.

India
Message

What I'm looking for

I'm looking to apply my experience in risk, compliance, trust and safety, escalation management, and process improvement in a global, high-volume operations environment.

At Amazon, I resolve 50+ transportation-blocking Dangerous Goods compliance escalations daily, classifying seller inventory for safe regulatory storage and routing across global marketplaces.

Previously at JLT, now part of Marsh McLennan, I managed end-to-end UK pension administration for 200+ clients while maintaining a zero compliance-issue record. At KPMG India, I processed 60+ background verification cases daily and delivered verification reports against committed client timelines.

Across 12+ years, I've strengthened SOPs, investigated complex cases within SLA, coordinated with global stakeholders, and supported teams as a compliance process SME.

Experience

Work history, roles, and key accomplishments

Amazon Development Center India Pvt. Ltd. logoAL
Current

Senior Process Associate (Process Expert)

Oct 2018 - Present (7 years 10 months)

Resolves 50+ transportation-blocking compliance escalations daily by classifying seller inventory as Hazmat or Non-Hazmat, ensuring regulatory compliance across global marketplaces. Serves as Subject Matter Expert, mentors peers, and drives process improvement initiatives.

Education

Degrees, certifications, and relevant coursework

SC

Symbiosis College of Arts & Commerce

Bachelor of Commerce, Commerce

Pursued a Bachelor of Commerce degree, gaining foundational knowledge in commerce and business studies.

Tech stack

Software and tools used professionally

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