Open to opportunities

Raj Krishna

@rajkrishna

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Experienced customer support executive dedicated to client satisfaction.

India

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What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am Raj Krishna Singh, a customer support executive with over 4 years of experience in delivering exceptional service to international clients. My journey in customer support has equipped me with the skills to handle inquiries effectively, resolve technical issues, and ensure high levels of client satisfaction. I thrive in fast-paced environments and excel at multitasking while maintaining professionalism in all communications.

Throughout my career at Ienergizer IT Services Pvt. Ltd., I have been recognized for my dedication to customer service excellence. I have trained new hires as a Subject Matter Expert, sharing my knowledge and best practices to enhance team performance. My ability to collaborate with cross-functional teams has led to significant process improvements, and I take pride in my contributions to the overall success of the organization.

Experience

Work history, roles, and key accomplishments

Customer Support Executive

Ienergizer IT Services Pvt.Ltd.

Apr 2019 - Present (6 years 2 months)

Provided timely, courteous, and effective responses to customer inquiries via chat, maintaining professionalism and clarity with international customers. Assisted in troubleshooting and resolving basic technical issues for various products/services, educating customers about product features and company policies.