SS
Open to opportunities

Sufiyan Siddiqui

@sufiyansiddiqui

Customer service executive skilled in enhancing customer satisfaction.

India

What I'm looking for

I am looking for a role where I can contribute to a dynamic team and improve customer service processes.

I am a dedicated Customer Service Executive with a strong background in handling and resolving customer queries, complaints, and requests. My experience at IENERGIZER has equipped me with the skills to deliver prompt and professional responses to customer inquiries, both via phone and email. I take pride in my ability to resolve customer complaints efficiently, which has significantly improved customer retention rates.

Throughout my career, I have collaborated with team members to meet and exceed service targets, demonstrating my commitment to optimizing processes for greater efficiency. I am eager to contribute to a dynamic team where I can further improve customer service processes and drive positive outcomes in a challenging and rewarding environment.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SM

Shri Siddhi Vinayak Institute of Management

Master of Business Administration, Business Administration

2018 - 2021

Completed a Master's degree focusing on advanced business principles and management strategies. Studied core areas such as finance, marketing, and organizational behavior.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
Sufiyan Siddiqui - Customer Service Executive - Ienergizer | Himalayas