Open to opportunities

Rajiv Sharma

@rajivsharma

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Experienced sales leader with a track record in SaaS growth.

Canada

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What I'm looking for

I am looking for a challenging VP of Sales role that allows me to drive growth and mentor teams.

I am an experienced and self-motivated sales leader with over 10 years in SaaS sales, having built sales teams for multiple startups. My journey has been marked by guiding organizations through pre-series A, series A, and series B funding rounds, collectively helping them reach over $1.1 billion in valuation. I believe in leading by example and mentoring my team through challenges, ensuring we achieve our goals together.

Currently, as the VP of Sales at Hiver, I was the first employee in the sales team and played a crucial role in building out the support and customer success functions. I joined the organization pre-series A and contributed to a successful series B round at $22 million, helping Hiver grow revenue 10x over five years. My responsibilities include managing global sales and maintaining key result areas for both SDR and AE teams.

Previously, I have held managerial roles at Browserstack and Kayako, where I was instrumental in building their first sales teams in India and managing sales across regions. My experience spans various roles in the BPO industry, where I quickly transitioned from a representative to a managerial position. I am now looking for my next VP of Sales role that challenges me to help an organization reach its goals.

Experience

Work history, roles, and key accomplishments

Current

VP Sales

Current

Hiver (Grexit Inc.)

Jan 2018 - Present (7 years 6 months)

As the first sales team employee, I built out support and customer success functions, contributing to a successful Series B round at $22 Million. I was responsible for managing global sales and maintaining KRAs for both SDR and AE teams, helping Hiver grow revenue 10x over five years.

SaaS Sales Customer Success Account Management Team Management Sales Management KRA Management SDR AE Management Revenue

Manager Sales

Browserstack

Aug 2016 - Present (8 years 11 months)

I helped my VP of Sales build out the first sales team in India, managing a team of nearly 20 Account Executives. I was responsible for a quota of $7 million per year and contributed to BrowserStack's successful Series A funding.

Sales Management Account Executive Series A + Funding Sales Strategy Performance Management

Sales Team Manager

Kayako

Feb 2011 - Present (14 years 5 months)

I helped build the first sales team at Kayako, managing both US and EMEA regions. I successfully closed the single largest sale for the team and built strong communication systems between sales, support, and customer success teams.

Sales Management Key Account Management Communication Sales Strategy

Retentions Specialist

AA Insurance

Jan 2008 - Present (17 years 6 months)

I worked with the retention team to prevent existing AA Insurance customers from churning, becoming a top retention expert. I was awarded AA Gold Member status for my performance in customer retention.

Customer Retention Customer Service Problem Solving Communication Customer Relationship Management Data Analysis Performance Tracking

Business Development

Tekege Solutions

Apr 2006 - Present (19 years 3 months)

I was responsible for selling Tekege's newly developed educational management system to colleges and international schools in the New Delhi region. My role also included marketing and search engine optimization for the product.

Business Development Sales Marketing Search Engine Optimization Client Relationship Management Market Research Lead Generation

Multiple Roles in the BPO Industry

Multiple Employers

Jan 2001 - Present (24 years 6 months)

I started my career in the BPO industry with Dell technical support as a TSE, then transitioned to outbound sales roles. I quickly advanced from a representative to a manager level, eventually moving into the software industry.