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Shweta Buddhadev

@shwetabuddhadev

I am a B2B sales professional driving pipeline growth and client engagement.

Canada
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What I'm looking for

I seek a growth-focused B2B sales or CRM role where I can drive pipeline growth, optimize sales operations, and collaborate cross-functionally to deliver measurable revenue and client retention.

I am a B2B sales professional with experience across SaaS, telecom, and retail, known for driving pipeline growth and client engagement. I boosted lead generation by 25%, improved demo show rates to 90%, and influenced over $1.2M in revenue through consultative selling and account-based outreach.

I optimize CRM and sales operations—customizing Microsoft Dynamics 365 and leveraging Salesforce and HubSpot—to increase lead conversion accuracy and speed follow-up. At KFC and HGS I reactivated 40+ accounts for retained revenue, led corporate catering initiatives that grew B2B revenue 25% YoY, and supported GTM for AI-driven CRM tools that added $10K–$25K in pipeline value.

I bring a data-driven, client-focused approach that combines CRM analytics, pipeline optimization, and strategic relationship-building to improve conversion and retention. I seek to scale enterprise accounts, streamline sales operations, and mentor cross-functional teams to deliver measurable revenue impact.

Experience

Work history, roles, and key accomplishments

HG
Current

Customer Success Analyst

HGS

Jul 2024 - Present (1 year 11 months)

Reactivated 40+ inactive Rogers and Fido accounts, boosting quarterly renewals by 25% and securing $30K+ in retained revenue while standardizing onboarding to reduce time by 35%.

KF

Business Development Manager

KFC

Jan 2020 - Jan 2024 (4 years)

Launched corporate catering programs driving a 25% YoY increase in B2B revenue and negotiated vendor contracts at a $2M+ franchise to reduce procurement costs by 10%.

Scotiabank logoSC

Client Solutions Specialist

Scotiabank

Aug 2021 - Nov 2021 (3 months)

Supported 15+ small business accounts monthly with tailored digital solutions, improving first-contact resolution to 90% and reducing resolution time by 15%.

Education

Degrees, certifications, and relevant coursework

Saskatchewan Polytechnic logoSP

Saskatchewan Polytechnic

Post Graduate Certificate, Software Development

2019 - 2020

Completed a Post Graduate Certificate in Software Development at Saskatchewan Polytechnic from Sep 2019 to Jun 2020.

Gujarat Technological University logoGU

Gujarat Technological University

Bachelor of Engineering, Information Technology

2013 - 2017

Completed a Bachelor of Engineering in Information Technology at Gujarat Technological University from Jun 2013 to Jun 2017.

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