Open to opportunities

Rajesh N

@rajeshn

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Principal Windows OS Engineer specializing in endpoint management and compliance.

India

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What I'm looking for

I am looking for a role that values innovation and offers opportunities for growth, where I can leverage my technical skills to solve complex challenges and enhance IT operations.

I am a Principal Windows OS Engineer with extensive experience in managing mission-critical Windows OS compliance failures and automating endpoint management for over 8,500 devices. My expertise in Intune, Autopilot, and PowerShell scripting has allowed me to deliver transformative results in vulnerability eradication and device lifecycle management, often under extreme constraints.

Currently, I serve as a Senior Desktop Engineer at Kyndryl, where I provide 24/7 support to R&D scientists and VIP users. My role involves configuring Mac systems, maintaining network security, and ensuring compliance across multiple platforms. I take pride in my ability to resolve complex technical challenges while delivering exceptional customer service and driving efficiency in IT operations.

Throughout my career, I have demonstrated a proven track record of excellence in managing critical IT infrastructures and supporting high-profile clients. I am committed to continuous improvement and innovation, always seeking to enhance user experiences and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Senior Desktop Engineer

Current

Kyndryl (IBM) for UPL India

Provided 24/7 IT support for 60+ Gen I team members, R&D scientists, VIP users, and data science teams across UPL India and global branches, including MacBook and Windows system support. Managed end-to-end IT operations, including network security, endpoint compliance, software installations, asset lifecycle management, and vulnerability remediation, significantly improving system performance and

Windows OS Intune Autopilot PowerShell SCCM Office 365 Network Security

Education

Degrees, certifications, and relevant coursework

Unknown University

Bachelor's Degree, General Studies

Currently pursuing a Bachelor's degree. This ongoing academic endeavor is broadening knowledge and enhancing skills in a chosen field of study.

Indian Institute of Technology Patna

Certificate, Artificial Intelligence

Currently enrolled in an Artificial Intelligence course at IIT Patna. Focusing on advanced AI concepts and their practical applications.

NCVT

Diploma, Electronics

Completed a Diploma in Electronics, certified by NCVT. Gained foundational knowledge in electronic principles and systems.

Computer Hardware Engineering Institute

Certificate, Computer Hardware Engineering

Undertook a comprehensive Computer Hardware Engineering Course. Developed expertise in computer system architecture, maintenance, and troubleshooting.