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JASWANT Singh

@jaswantsingh1

Endpoint Management Engineer at NTT DATA who integrated Jamf Pro and Intune compliance and remediated 180+ aged vulnerabilities.

India

Message

At NTT DATA, I administer macOS and Windows endpoints in a co-managed Jamf Pro and Microsoft Intune environment. I designed enrolment and provisioning workflows and integrated the platforms for device compliance.

I also remediated CISA-flagged and 180+ day aged vulnerabilities using Jamf Pro, Tanium, and Qualys. Earlier, at Concentrix Daksh India Pvt Ltd, I led and mentored 16 engineers handling P1/P2 escalations within SLAs.

Experience

Work history, roles, and key accomplishments

Current

Advisor – L3 (Endpoint: Intune / Jamf Pro / Tanium)

Current

NTT DATA

Aug 2021 - Present (5 years 3 months)

Administer macOS fleet with Jamf Pro in co-management with Microsoft Intune, design enrolment workflows, implement Jamf Connect SSO, FileVault, and CIS baselines. Manage patching, vulnerability remediation, and endpoint security integration.

Jamf Microsoft Intune Tanium Qualys Windows Autopilot PowerShell Shell Scripting FileVault (MacOS)CIS Benchmarks Entra ID SCCM Vulnerability Management

Senior Escalation Engineer – Microsoft Project

Concentrix Daksh India Pvt Ltd

Jun 2020 - Aug 2021 (1 year 2 months)

Provided L3 support for Windows and Office 365, led and mentored 16 engineers, managed P1/P2 escalations within SLAs. Delivered RCA documentation and compliance management using Tanium and SCCM.

Windows Office 365 Tanium SCCM Okta Bitlocker Active Directory Intune Procmon Wireshark Windows Event Viewer

Technical Lead (CIS & American Express)

Cognizant Technology Solutions

Jan 2019 - May 2020 (1 year 4 months)

Delivered end-to-end desktop and patch management, thin-client support, and network troubleshooting. Managed VDI, VPN, and IP filtering, and supported SCCM deployments and Windows migrations.

Desktop Management Patch Management VDI VPN SCCM Windows migration Office 365 Smartlog Analysis

Technical Support Engineer (American Express Client)

PC Solutions Pvt Ltd

May 2015 - Jan 2019 (3 years 8 months)

Provided remote global support for software deployments, Office 365, SCCM, VDI, macOS, and Citrix. Investigated root causes of application, OS, and cloud service disruptions.