sI am looking for a company that values expertise in ServiceNow administration and development. I am seeking a role that allows me to utilize my skills in IT infrastructure projects, requirements definition, design, analysis, and technical specifications. I am interested in a position that offers opportunities for professional growth and the chance to contribute to the mutual success of the compan
RKOpen to opportunities
Rajesh Kumar
@rajeshkumar1
Experienced ServiceNow admin & Developer with strong techno-functional skills.
IndiaWhat I'm looking for
I have over 5 years of experience as a ServiceNow admin and developer, specializing in IT infrastructure projects based on ITIL processes. I have a strong ability to handle requirements definition, design, analysis, development, and implementation of technical specifications. My expertise includes custom reports, process documentation, and post-production support. I am skilled in creating workflows for Service Catalog items and have experience in UI actions, UI policies, and data policies. I am also proficient in email notifications and have a track record of maintaining process integrity and delivering continuous process improvement.
Throughout my career, I have worked on customizing user interfaces, including forms and lists, and have created record producers for incident and change management. I have a deep understanding of catalog item creation, customization of complex workflows, and custom workflow activities. Additionally, I have knowledge of REST API and possess excellent debugging skills. I am experienced in managing ServiceNow data using import sets and transform maps, as well as creating email notifications and service catalogs to fulfill various business requirements. I am proficient in using ServiceNow utilities such as business rules, client scripts, workflows, scheduled jobs, UI policies, UI actions, script includes, ACLs, email notifications, views, and form customizations.
Experience
ATThe project's primary focus is to elevate data segregation processes into a more professional and structured framework, ensuring improved data management, security, and accessibility within the organization. The project entails the meticulous creation and comprehensive testing of test cases for incident management, problem resolution, knowledge base management, and change request processes, ensur
COCreation of new service catalog items, order guides, record producers and modifying existing ones as per the new requirement Developing and configuring Business Rules, Script Includes, UI Polices, Catalog Client Scripts and Client Scripts, etc. Designing new workflows and modifying existing workflows according to new requirements Creating custom tables, fields and configuring Access Controls over
ABCreated the new applications and modules ,custom tables in Service now
created monitored, modified and publish service catalog workflows and approvals Responsible for the Service now tool administration module and maintenance of newgroups, role worked on ACL's for field level and table level
written script includes and invoked them in business rules and client script
VLInvolved in requirement gathering and freezing of client requirements Majorly involved in designing of Blue Print to provision customer to Onboard on ServiceNow with ITIL process flows Designed the forms for IM, CM, and PM with field validations. Defined service requests for the clients Enabled the Time worked field to capture the efforts. Configured SLA's and notifications Created inbound action
Tech stack
Learn about the tools and technologies that Rajesh likes to use.
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Social media
Skills
ServiceNowInfrastructure DevelopmentRequirement gatheringDesignAnalysisTechnical RequirementsProcedural DocumentationWorkflow DesignUIData StrategyEmailProcess ImprovementUser Interface DesignWorkflow AutomationREST APIsDebuggingService ManagementBusiness RulesScriptingSchedulingACLsFormsGmailJavaScriptRoot Cause
Interested in hiring Rajesh?
You can contact Rajesh and thousands of other talented remote workers on Himalayas.
Message RajeshFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!
