Mayur Shinde

I am a qualified ServiceNow Developer with over 3 years of professional experience specializing in ITSM and HRSD modules. My journey has been marked by a commitment to helping enterprise customers implement and adopt technology solutions that create strategic business value. I have a strong understanding of the ServiceNow tool and have successfully worked in global cross-functional teams.

Throughout my career, I have developed expertise in configuring HR services, designing test plans, and performing unit testing on new development projects. My experience includes working on business rules, client scripts, and UI policies, as well as managing sprint planning and daily scrum tasks. I take pride in my ability to streamline HR request processes through the Employee Service Portal and create tailored solutions that meet client requirements.

I hold a BSc and MSc in Computer Science from Savitribai Phule Pune University, along with several certifications, including ServiceNow Certified System Administrator. I am passionate about leveraging my skills to contribute to innovative projects and drive success in my next role.