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Rajat Wakchaware

@rajatwakchaware

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ServiceNow Developer and Business Analyst with 3 years of experience.

India

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my skills in ServiceNow development and business analysis to contribute to impactful projects and drive organizational success.

I am a B.E. graduate with 3 years of experience as a ServiceNow Developer and Business Analyst. My expertise lies in designing, developing, and implementing ServiceNow solutions that enhance IT service management processes. I have hands-on experience in customizing and optimizing various ITSM modules, including Incident, Problem, Change, and Service Catalog, ensuring that technical solutions align with organizational goals.

At Simplify Healthcare, I have successfully gathered and analyzed business requirements, designed scalable solutions, and implemented custom workflows to automate business processes. My strong understanding of Agile methodologies has enabled me to collaborate effectively with cross-functional teams, delivering user-centric solutions that meet business needs. I pride myself on my ability to communicate complex technical concepts clearly and work collaboratively to achieve project goals.

Experience

Work history, roles, and key accomplishments

Current

Docs Business Analyst

Current

Simplify Healthcare Company

Apr 2022 - Present (3 years 2 months)

Designed, developed, and deployed ServiceNow solutions across multiple ITSM modules including Incident, Problem, Change, and Service Catalog. Gathered and analyzed business requirements from stakeholders to design scalable solutions within the ServiceNow platform.