Rajasenan User
@rajasenanuser
Customer support professional with strong communication and problem-solving skills, handling customer queries with care and speed.
What I'm looking for
I’m a BCA graduate with strong communication, problem-solving, and customer handling skills. I focus on interacting with people professionally and resolving issues with patience.
In my current role with Rapido Partner, I assist customers professionally during daily rides, manage time efficiently while handling multiple bookings, and maintain good customer service and navigation. When concerns come up, I resolve them politely and clearly.
I’m comfortable using computers and email, and I work confidently with MS Office tools like MS Word, MS Excel, and PowerPoint. I also learn new systems quickly, so I can adapt fast to support platforms and workflows.
I’m seeking a Customer Support / Chat Support / Operations Executive role where I can provide reliable support, handle customer queries professionally, and contribute through teamwork, time management, and adaptability.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Rapido
Assisted customers professionally during daily rides by managing multiple bookings efficiently and maintaining strong service quality. Resolved customer concerns politely and supported navigation while handling day-to-day queries.
Education
Degrees, certifications, and relevant coursework
Koshys Institute of Management Studies
Bachelor of Computer Applications (BCA), Computer Applications
Completed a Bachelor of Computer Applications (BCA) at Koshys Institute of Management Studies (affiliated to Bengaluru North University).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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