Rahul Banker

I am a dedicated technical support executive with more than four years of experience in the customer support field. My journey began with a passion for technology and a commitment to helping others, which has led me to excel in roles that require technical debugging, product testing, and content management. Throughout my career, I have consistently maintained a high customer satisfaction score, demonstrating my ability to handle customer inquiries efficiently and effectively.

Currently, I serve as a Technical Support Specialist at OptinMonster, where I have achieved an impressive overall response time of less than 10 minutes over the past year. My previous roles at ThemeCo and Valet.io have further honed my skills in troubleshooting and customer relationship management. I take pride in being the person behind the scenes, ensuring that clients' websites run smoothly and efficiently. My experience as a sales manager has also equipped me with valuable insights into business development and partnership opportunities.