raghav gupta
@raghavgupta1
Product and SaaS implementation leader driving delivery and growth.
IndiaWhat I'm looking for
I am a Product & Implementation leader with 9+ years of experience delivering enterprise SaaS implementations, solution architecture, and customer success across US, APAC, and EMEA. I drive delivery excellence by mentoring teams, managing cross-functional stakeholder relationships, and providing strategic technical consulting in high-growth environments.
I have led cross-regional initiatives that reduced product time-to-market by 15%, created an up-sell model increasing sales revenue by 10%, and delivered prioritized product enhancements that supported recurring revenue growth. My hands-on background spans onboarding automation, API integrations, CRM and ERP systems, and cloud migrations.
I seek to build scalable onboarding and product operations practices, optimize GTM enablement, and continually improve customer outcomes through data-driven strategies, strong communication, and collaborative leadership.
Experience
Work history, roles, and key accomplishments
Implementation & Product Lead
Paylocity
Jan 2022 - Jul 2025 (3 years 6 months)
Orchestrated cross-functional partnerships across US, APAC, and EMEA to reduce new product time-to-market by 15% and launched an up-sell model that increased sales revenue by 10%. Led Sales Demo team and prioritized product backlog to accelerate customer onboarding and revenue growth.
Senior Implementation Consultant
Narvar
Apr 2020 - Dec 2021 (1 year 8 months)
Implemented SaaS solutions for 25+ enterprise customers, managed end-to-end onboarding and drove 30+ product enhancements that contributed to quarterly revenue growth; developed pricing strategy that reduced churn by 5% and increased AOV by 10%.
Technical Implementation Consultant
ANZ Bank
Jul 2018 - Mar 2020 (1 year 8 months)
Performed data catalog and lineage analysis to identify data quality issues and recommended improvements; acted as Scrum Product Owner and migrated 8 DevOps applications from on-premises to AWS, securing a 2-year client contract for data governance implementation.
System Engineer
Abercrombie & Kent
Jul 2017 - Jul 2018 (1 year)
Provided technical support across Australia and the UK, reducing support incidents and producing BRDs and functional specifications to improve project clarity; organized Confluence documentation to streamline collaboration.
Senior Software Engineer
Tech Mahindra
Jun 2015 - Jun 2017 (2 years)
Optimized client IT infrastructure to reduce downtime by 50%, extended a major client engagement by 5 years through improved support, and automated ticket resolution with RPA to cut resolution time by 25%.
Education
Degrees, certifications, and relevant coursework
Deakin University
Master of Science, Information Technology
2017 - 2019
Master of Science in Information Technology focused on enterprise systems and cloud migration, completed in 2019.
Chitkara University
Bachelor of Technology, Information Technology
2011 - 2015
Bachelor of Technology in Information Technology covering software engineering, systems analysis, and technical implementation, completed in 2015.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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