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Shubham Satyam

@shubhamsatyam

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Senior Product Consultant focused on driving product growth and satisfaction.

India

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What I'm looking for

I am looking for a role that challenges me and allows for growth, where I can leverage my skills in product strategy and client management.

I am a Senior Product Consultant with a strong commitment to driving product growth and delivering exceptional customer satisfaction. With extensive experience in managing client relationships and providing strategic guidance, I have successfully led cross-functional teams to implement innovative product solutions, resulting in significant increases in customer satisfaction and market share.

Throughout my career, I have handled over 100 end-to-end implementations across various sectors, including Manufacturing, Automobile, Real Estate, and Technology. My analytical skills have enabled me to understand market trends and competitor offerings, allowing me to provide strategic recommendations that have led to substantial revenue growth for key accounts. I am passionate about conducting comprehensive training sessions to ensure smooth transitions and adoption of new product features, which has significantly reduced support tickets.

My educational background in Information Technology, combined with my leadership roles during my university years, has equipped me with the skills necessary to excel in fast-paced environments. I am eager to leverage my expertise to contribute to the success of an organization that values innovation and customer-centric solutions.

Experience

Work history, roles, and key accomplishments

Current

Integrations Consultant

Current

Pluralsight

Mar 2024 - Present (1 year 3 months)

- Own the Integration experience of HNI customers from end-to-end
- Act as an expert in Integration best practices and serve as a Consultant to customers in the best ways to approach them
- Provide project leadership throughout the Integration engagement
- Deliver data solutions to help customers make data driven decisions

Senior Product Consultant

PowerSchool

Jul 2022 - Jan 2024 (1 year 6 months)

Handled over 100 end-to-end implementations for clients with multi-region presence. Led cross-functional teams to successfully launch and implement innovative product solutions, resulting in a 20% increase in customer satisfaction.

Implementation Product Solutions Market Analysis Product Training

Account Manager

Darwinbox

Mar 2020 - Jul 2022 (2 years 4 months)

Managed over 30 end-to-end implementations for clients across various sectors including Manufacturing and Technology. Led enterprise implementations, overseeing product implementation, program management, and requirement analysis.

Implementation Management Program Management Gap Analysis Training Delivery

Assistant Manager-Corporate HR

Aliens Developers Pvt.Ltd

Jul 2018 - Feb 2020 (1 year 7 months)

Formulated and implemented new HR Policies, leading to a 25% improvement in employee retention and a 45% increase in E-Sat Score. Reinvented the salary payment system, achieving 100% on-time salary payment for all employees.

HR Policies Employee Retention

Education

Degrees, certifications, and relevant coursework

SRM University

B.Tech, Information Technology

Activities and societies: Start‑up Manager at Entrepreneur Vision Certiﬁcation Program organised by International Centre for Culture and Education. Delegate at the Indian Youth Conclave 2016 organised by The Climber held at Chinmaya Heritage Centre, Chennai.

Vice President of Aurganon’16, a National Level Technical Symposium organised by the Department of Information Technology, SRM University. Vice President (Finance) of ERUDITE‑16, a National Level Technical Quiz organised by TECH CLUB, SRM University.