Subhashree Parida
@subhashreeparida
I deliver SaaS implementations, product adoption, and customer retention across global enterprise clients.
IndiaWhat I'm looking for
I'm delivering end-to-end SaaS implementations at Loyalty Juggernaut, from UAT and production setup through go-live and post-launch support for B2B and B2B2C clients.
I've led discovery and requirement sessions for retail and transport clients across Mexico and the Middle East serving 70M+ customers. I own UAT cycles, validate defect fixes with engineering and QA, resolve production issues within SLAs, and build Amazon QuickSight dashboards for senior stakeholders.
Previously at Precisely IT Management, I managed client onboarding, requirements, stakeholder communication, delivery KPIs, and escalations for EY, Accenture, Capgemini, and other clients. My process improvements reduced average turnaround time by 40%.
My background also includes growing subscription adoption and retention at MaxViewNow, where data-led retention strategies delivered $0.5M+ in incremental revenue, and supporting eBay sellers across EMEA and North America at TTEC. I enjoy bridging product, technology, and client teams to turn complex product challenges into practical customer-centric solutions.
Experience
Work history, roles, and key accomplishments
Led end-to-end SaaS implementations for B2B and B2B2C clients, covering platform setup, go-live, and post-launch support. Conducted discovery workshops and requirement sessions for retail and transport clients across Mexico and the Middle East.
Worked with eBay sellers across EMEA and NA markets with account queries, order management and escalations through Seller Hub.
Mentored and trained 12+ new associates on eBay product workflows, multi region escalation handling and seller support protocols, improving team performance and service quality delivery standards across global accounts.
Worked with eBay sellers across EMEA and NA markets with account queries, order management and escalations through Seller Hub.
Worked on eBay products such as Promoted Listings, Managed Payments(MP), Global Shipping Program (GSP) and Selling Manager.
Education
Degrees, certifications, and relevant coursework
KIIT School of Management
Master of Business Administration, Marketing and Human Resource Management
2023 - 2025
Pursued a Master of Business Administration with a specialization in Marketing and Human Resource Management.
Regional College of Management
Bachelor of Business Administration, General Management
2019 - 2022
Pursued a Bachelor of Business Administration with a focus on General Management.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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