Open to opportunities

Rafi Ahmed

@rafiahmed2

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Results-driven marketing and HR professional with remote homecare experience.

Bangladesh

Message

What I'm looking for

I seek a remote or hybrid role where I can apply marketing, HR and client-support skills, contribute to measurable growth, work in a collaborative culture, and take on responsibilities that allow professional development.

I am a results-driven marketing and HR professional with a Bachelor of Business Administration (Major: Human Resources Management) from East Delta University. I combine marketing, sales, customer-relationship management and HR experience gained across real estate, agency and remote service roles.

In my current remote role with a U.S.-based licensed home-health care agency, I manage client communications, support caregivers, and maintain compliance by verifying caregiver files and documentation.

I have practical skills with Microsoft Office (Word, Excel, PowerPoint), Google Sheets, HHAeXchange, calendar and event management, and content writing. I have also driven marketing campaigns that achieved measurable sales growth.

I am passionate, adaptable and customer-focused, with a track record of improving processes, building lasting relationships, and delivering results in both virtual and in-person environments.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Ray Advertising

Jul 2024 - Present (1 year 4 months)

I was Virtual Assistant of CEO.

Current

Customer Relationship Executive

Current

Licensed Home-Health Care Agency

Managed client communications and caregiver support for a U.S.-based homecare agency, improving client satisfaction through timely coordination and support; ensured documentation met regulatory standards.

Client Communication HR Compliance HHAeXchange Google Sheets Record keeping Remote Collaboration Documentation

Virtual Assistant

RayAdvertising USA

Sep 2024 - Oct 2025 (1 year 1 month)

Provided high-level administrative support to the CEO, managed schedules and client meetings, and planned marketing and affiliate campaigns to improve outreach and team coordination.

Calendar Management Affiliate Marketing Event Coordination Client Communication Calendly Content Editing Remote Collaboration

Customer Relationship Executive

LicensedHomecareAgency USA

Aug 2023 - Jul 2024 (11 months)

Managed client and caregiver communications, maintained HR compliance and documentation, and used Google Sheets and HHAeXchange to track records and processes.

Client Relations HR Compliance Google Sheets HHAeXchange Documentation Record keeping

Team Leader

PommesPervers

Sep 2021 - Jun 2023 (1 year 9 months)

Supervised and motivated a team to ensure smooth operations, managed scheduling and inventory, and coordinated staff training to maintain service quality and compliance.

Team Leadership Scheduling Inventory Control Staff Training Customer Service