Shaya Rahman
@shayarahman
Remote Virtual Assistant and Marketing Operations specialist delivering 100% Upwork results for US-based clients.
What I'm looking for
I’m a Virtual Assistant and Marketing Operations Specialist with 4+ years of remote experience supporting US-based clients across administrative, executive assistant, and marketing functions. I operate on US-aligned hours and work comfortably independently, including video-call communication when needed.
On Upwork, I maintain a 100% Job Success Score with 16 completed contracts and 714+ hours logged. I’m known for being reliable, detail-focused, and proactive—handling inboxes, scheduling, and executive coordination without losing momentum.
I’ve managed CRM administration and executed email and SMS campaign workflows, including campaign scheduling and copywriting. I also support lead generation, project coordination, and cross-team communication, helping teams stay organized and aligned.
My toolset includes GoHighLevel (HighLevel), ClickFunnels, WordPress, Wix, Canva, Google Workspace, Microsoft Office Suite, Asana, and Slack. From content creation and content scheduling to document processing, onboarding support, and report writing, I deliver clean systems and consistent execution.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Mondän & Co.
Jun 2025 - Present (1 year)
Managed executive scheduling, client communications, and cross-department coordination for a remote team. Created structured documentation, process guides, and operational reports, and supported client-facing content and digital asset management.
Administrative Assistant
RapidClaim.AI
Feb 2024 - May 2025 (1 year 3 months)
Provided high-volume data entry, document processing, and administrative workflow support in a remote part-time role. Developed onboarding documentation and process guides to support new team member integration.
Virtual Assistant
Zendev LLC
Jul 2023 - May 2025 (1 year 10 months)
Managed email inbox, calendar, and scheduling systems for US-based executives across multiple time zones. Tracked project timelines in Asana and Google Workspace while conducting internet research and building task management workflows.
Marketing & Admin Assistant
Farrell's Daughter
Apr 2022 - Jun 2023 (1 year 2 months)
Managed digital correspondence, client scheduling, and operational reporting in a remote administrative support role. Provided content writing, communication management, and day-to-day administrative coordination.
Education
Degrees, certifications, and relevant coursework
Bangladesh Hotel Management Tourism Training Institute
Diploma in Tourism and Hospitality Management, Tourism and Hospitality Management
2017 - 2020
Completed coursework toward a Diploma in Tourism and Hospitality Management from 2017 to 2020, but it was incomplete due to the COVID-19 pandemic.
Office of the State Superintendent of Education
High School Equivalency (GED), General Education Development (GED)
Completed a High School Equivalency (GED) program in April 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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