RK
Open to opportunities

Raed Khoury

@raedkhoury

Dynamic Complex Assistant Front Office Manager with 14 years of experience.

Philippines

What I'm looking for

I am looking for a role in a dynamic organization that values exceptional guest experiences and offers opportunities for professional growth.

I am a Complex Assistant Front Office Manager with 14 years of experience in the hospitality sector, dedicated to driving operational excellence and enhancing guest satisfaction. My career has been marked by a proven ability to lead teams effectively, manage front office operations, and ensure seamless guest experiences. I pride myself on my strong leadership, communication, and customer service skills, and I am adept at multitasking and resolving inquiries efficiently.

Throughout my career, I have consistently demonstrated my commitment to fostering a collaborative environment that meets and exceeds hotel standards. I have successfully overseen daily operations at various establishments, ensuring high levels of guest satisfaction through effective management of check-in and check-out processes. I am excited to contribute my expertise to a forward-thinking organization focused on exceptional guest experiences.

Experience

Work history, roles, and key accomplishments

TS
Current

Sales & Marketing Executive

Thorpe Electrical Services

Jul 2024 - Present (11 months)

Collaborated with marketing and sales teams to enhance content marketing and cross-promotional initiatives. Maximized customer satisfaction through proactive problem resolution and effective multitasking. Prepared presentations and reports for executive leadership while ensuring project deadlines were met.

JD

Front Desk Supervisor

JW Marriott Dubai

Jan 2017 - May 2019 (2 years 4 months)

Provided leadership and support to the front desk team, ensuring smooth operations and exceptional guest experiences. Supervised check-in and check-out processes while addressing guest inquiries and resolving issues.

Education

Degrees, certifications, and relevant coursework

Yarmouk University logoYU

Yarmouk University

Bachelor of Science, Business Administration

2005 - 2009

Completed a Bachelor of Science in Business Administration, focusing on various aspects of business management, finance, and marketing principles.

Tech stack

Software and tools used professionally

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Raed Khoury - Sales & Marketing Executive - Thorpe Electrical Services | Himalayas