Chelsea CabulloCC
Open to opportunities

Chelsea Cabullo

@chelseacabullo

Hospitality management graduate with strong customer service skills.

Philippines

What I'm looking for

I seek a role that fosters growth and values customer satisfaction.

I am a dedicated graduate with a degree in Hospitality Management, bringing a wealth of experience from the BPO, real estate, and hospitality industries. My journey began in customer service, where I excelled at Teleperformance, quickly rising to a member's escalation team role. I effectively resolved customer issues, particularly in healthcare, showcasing my ability to handle high-pressure situations while maintaining brand standards.

My career continued to flourish as I transitioned into roles that required strong communication and organizational skills. At KMC Savills Inc. and Tambuli Resort and Spa, I took on the responsibilities of an administrative assistant and front office expert. I performed orientations for new unit owners, managed client correspondence, and ensured smooth operations through effective document management. My proficiency in Microsoft Office and Excel has been instrumental in streamlining processes and enhancing productivity.

As I look to the future, I am eager to leverage my diverse skill set in a position that allows me to contribute to a company's success while fostering my personal and professional growth. I thrive in environments that value teamwork and customer satisfaction, and I am committed to delivering exceptional service in every interaction.

Experience

Work history, roles, and key accomplishments

KS
Current

Administrative Assistant

KMC Savills Inc. / Tambuli Resort and Spa

Aug 2022 - Jan 2024 (1 year 5 months)

Performed orientation for new unit owners, managed client correspondence, and handled administrative tasks and document management.

TE

Customer Service Agent

Teleperformance

Aug 2019 - Oct 2020 (1 year 2 months)

Worked as a customer service agent, promoted to the member's escalation team. Handled customer queries in the Health Care Account, processed refunds, and followed scripts to uphold brand standards.

Education

Degrees, certifications, and relevant coursework

UR

University of San Jose- Recoletos

Bachelor of Science, Hospitality Management

2018 - 2022

Graduated with a degree in Hospitality Management, majoring in Food & Beverage. Developed skills in customer service and management within the hospitality industry.

Tech stack

Software and tools used professionally

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Chelsea Cabullo - Administrative Assistant - KMC Savills Inc. / Tambuli Resort and Spa | Himalayas