Open to opportunities

Alyssa Mae Gibaga

@alyssamaegibaga

Message

Hospitality graduate delivering guest-centered service and operational support.

Philippines

Message

What I'm looking for

I seek entry-level hospitality roles where I can grow operationally, deliver excellent guest service, learn cross-departmentally, and contribute to a collaborative, guest-focused team.

I am a motivated Bachelor of Science in Hospitality Management graduate with hands-on experience across hotel operations, guest services, and inventory management gained through internships and on-the-job training.

During my OJT at Green Hive Hotel and a 600-hour internship at Bellaposto Resort and Hotel, I rotated through departments, supported front desk operations, assisted housekeeping and kitchen teams, and consistently prioritized guest satisfaction and hygiene standards.

I bring strong communication, adaptability, teamwork, and time-management skills, plus proficiency in Microsoft Office, and I am committed to continuous learning and delivering quality service in fast-paced hospitality environments.

Experience

Work history, roles, and key accomplishments

Hotel Intern

Bellaposto Resort and Hotel

Feb 2025 - May 2025 (3 months)

Completed a 600-hour internship rotating through departments, supporting front desk, coordinating operations with housekeeping/maintenance, and assisting in food preparation to enhance guest experience.

Front Desk Operations Food Preparation Operations Coordination Customer Service

Hotel Intern (OJT)

Green Hive Hotel

Jun 2023 - Jul 2023 (1 month)

Performed room attendant duties and guest services during a 300-hour OJT, maintaining room readiness and assisting with check-in/check-out to improve guest satisfaction.

Housekeeping Front Desk Operations Guest Service Inventory Management Customer Service Communication

Education

Degrees, certifications, and relevant coursework

Batangas State University - The National Engineering University

Bachelor of Science in Hospitality Management, Hospitality Management

Activities and societies: Department Organization (Future Hoteliers And Restaurateur Society); DRRM involvement

Pursuing Bachelor of Science in Hospitality Management with practical training and coursework focused on customer service, operations, and hospitality management; degree expected July 22, 2025.