Open to opportunities

Rae Brumfield

@raebrumfield

Customer outreach and communications leader driving program adoption, stakeholder alignment, and measurable revenue growth.

United States

Message

What I'm looking for

I’m looking to own internal and external communications that align stakeholders, strengthen the brand narrative, and support long-term strategic growth—especially where I can pair outreach, messaging, and operations to drive adoption and enrollment.

Strategic Communication Professional and Product-Minded Operations Leader with deep customer empathy for the home services industry. Experienced in utilizing generative AI workflows to optimize execution and drive measurable revenue outcomes. Combines firsthand expertise in managing electrical contracting operations with strong cross-functional collaboration skills to build scalable software solutions, streamline user workflows, and translate technical concepts into compelling product narratives.

I drive client outreach and proposal support for Power TakeOff’s vSEM program, turning booked meetings into active enrollments and translating complex energy efficiency data into clear, actionable guidance for clients.

From RNB Electric, I’ve managed end-to-end customer experience and flat-rate quoting, partnering with the Master Electrician to make technical requirements client-friendly. Alongside that, I’ve coordinated integrated communication and seasonal campaigns at Vine & Wheel, and led large-scale corporate events at Brayla Wedding & Events.

Experience

Work history, roles, and key accomplishments

Current

Customer Outreach Specialist

Current

Power TakeOff

May 2025 - Present (1 year 5 months)

Managed proactive client outreach for the vSEM program, achieving an 80% conversion rate. Recognized as Customer Outreach Specialist of the Month in January 2026.

Client Outreach Generative AI RFP Development

Current

Co-Owner & Business Operations Manager

Current

RNB Electric

Jul 2021 - Present (5 years 3 months)

Oversaw end-to-end customer experience for an electrical contracting business, including consultations, pricing, and compliance.

Client Relations Invoicing Code Operations

Marketing Project Coordinator

Vine & Wheel

Jan 2022 - Jan 2025 (3 years)

Collaborated on integrated communication strategies and seasonal campaigns, doubling revenue during slow season. Managed budgets over $50,000.

Campaign Management Budgeting Data Analysis Digital Marketing Stakeholder Engagement

Events Manager

Brayla Wedding & Events

Jan 2017 - Jan 2022 (5 years)

Directed cross-functional coordination for large-scale corporate activations with up to 400 attendees and budgets up to $200,000. Cultivated client relationships resulting in repeat bookings.

Event Management Risk Mitigation Promotional Strategy Email Campaigns