Rae-Ann Luces

Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries. Processed various monetary transactions accurately and maintained cash drawer accountability.

Gained knowledge of mortgage and loan products, eligibility requirements, and lending processes. Assisted with reviewing loan documentation and supporting customer files.

Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries. Processed various monetary transactions accurately and maintained cash drawer accountability.

Communicated with customers to ensure payment on accounts and provided excellent customer service. Maintained accurate records of customer payment transactions.

Scheduled meetings, managed electronic calendars, and directed phone calls. Assisted with design development, space planning, and client consultations for interior design projects.

Examined customer documents for accuracy, disbursed loans and credit cards, and ensured security items were perfected. Communicated with customers and insurance brokers regarding loan matters.

Prepared letters, established standing orders, and filed customer documents. Communicated with customers about account balances and returned cheques.

Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries. Processed various monetary transactions and contributed to fraud detection.

Processed loan and mortgage waivers, maintained records, and managed daily office operations. Assisted customers with account management and provided financial advice.

Opened commercial and personal accounts, maintained knowledge of banking trends, and assisted customers with inquiries. Ensured compliance with banking regulations and trained new staff.

Backstage production of national television/fetes and events, coordinating guests' readiness and checking equipment. Contributed to brainstorming sessions and maintained organized files.

Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries. Processed various monetary transactions accurately and resolved customer complaints.

Ensured orders were sent and received as scheduled, prepared payment vouchers, and answered incoming calls. Performed data entry tasks and monitored inventory levels.

Tracked students' attendance and assisted in organizing extracurricular activities. Reviewed classwork and supported teacher with lesson planning and clerical tasks.

Organized inventory shelves and demonstrated knowledge of store merchandise. Maintained cleanliness and prepared promotional displays to increase visibility.

Backstage production of national television/fetes and events, ensuring smooth production and safe stage presence. Provided support during live events by setting up equipment and troubleshooting.

Completed AutoCAD Essentials and Intermediate Level 1 training, gaining proficiency in computer-aided design.

Grade: GPA 2.8

Pursued a Bachelor's degree in Business Management, focusing on business administration and management principles.