I've supported customers and processed high-volume banking transactions at JMMB Group Trinidad and Tobago Limited and Republic Financial Holdings Limited. My work includes cash handling, account inquiries, deposits, withdrawals, wire transfers, ACH payments, standing orders, and loan payments.
I balance cash drawers, maintain accountability for assigned cash, and handle sensitive customer information with confidentiality. I've also prepared embassy letters, processed managers' cheques and foreign drafts, and answered questions about accounts, fees, and transaction processing.
At Republic Financial Holdings Limited, I opened personal and commercial accounts, supported loan and mortgage processes, reviewed securities documentation, and helped maintain internal controls. I trained new staff in banking procedures and assisted clients with account management, investment decisions, and banking services.
Beyond banking, I've provided remote customer service, administrative support, and interior design assistance, including calendar management, meeting coordination, filing, client communication, site visits, space planning, and mood boards. I bring strong organization, communication, problem-solving, and attention to detail to customer-facing and operational work.
