Looking for a job

Chealsy Figaro

@chealsyfigaro

Message

Credit union teller at COPOS who handles member transactions, KYC forms, and account services.

Trinidad and Tobago

Message

What I'm looking for

I'm seeking employment in a position that best aligns with my qualifications and professional background, where I can contribute while continuing to expand my knowledge and skills.

At COPOS Credit Union Co-Operative Society Limited, I verify documents, create memberships, and complete member forms including KYC, KYB, and VISA Card applications.

I conduct cash and non-cash transactions, prepare manual cheques, and generate letters. I also follow up with members by email or phone when needed.

At Island Finance Trinidad Ltd, I processed transactions and supported loan closing and funding. I also reviewed TransUnion reports and qualified customers for loans based on the information and documentation provided.

Earlier, I worked in teller and customer service roles at JMMB Bank, Unicomer Trinidad Ltd, and San Fernando Credit Union. My experience includes account services, payments, cash handling, and computerized accounting training in Sage 50 and QuickBooks.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative & Teller

Current

COPOS Credit Union Co-Operative Society Limited

Nov 2023 - Present (2 years 11 months)

Handles customer service and teller duties including document verification, membership creation, cash and non-cash transactions, and member follow-ups.

Customer Service Cash Handling KYC KYB Document Verification Communication Skills

Branch Sales Representative/Cashier

Island Finance Trinidad Ltd

Apr 2023 - Sep 2023 (5 months)

Processed cash and non-cash transactions, conducted loan closing and funding, performed background checks, and made 60 marketing calls daily.

Cash Handling Loan Processing KYC OFAC TransUnion Customer Service Marketing

Client Support Officer (Grade III Teller)

JMMB Bank

Mar 2022 - Nov 2022 (8 months)

Conducted daily cash and credit transactions, handled currency wire transfers, opened accounts, and communicated with processing and cards departments.

Cash Handling Wire Transfers Account Opening Online Banking Customer Service

Customer Service Representative (Optical)

Unicomer Trinidad Ltd

Sep 2019 - Dec 2019 (3 months)

Informed customers of sales, created and processed cash and credit accounts, processed payments, and conducted visual field tests.

Customer Service Sales Payment Processing Optical Testing

Customer Service Representative

Unicomer Trinidad Ltd

Sep 2018 - Dec 2018 (3 months)

Created and processed cash and credit accounts, processed payments, and built rapport with customers to understand their needs.

Customer Service Sales Payment Processing Communication Skills

Teller/Accounts Assistant

San Fernando Credit Union

Jan 2017 - Apr 2017 (3 months)

Handled cash and non-cash transactions, updated passbooks, processed payroll and petty cash, and filed correspondence.

Cash Handling Payroll Petty Cash Filing Customer Service

Education

Degrees, certifications, and relevant coursework

SBCS Global Learning Institute

ACCA, Accounting

Pursuing ACCA qualification, with FIA I examinations scheduled for November 2026.

CTS College of Business and Computer Science Ltd

Certificate in Accounting and Finance, Accounting and Finance

2025 - 2025

Grade: Distinction

Completed a Certificate in Accounting and Finance with Distinction from August to September 2025.

Synergy Institute

Certificate in Small Business Administration, Small Business Administration

2021 - 2021

Grade: A

Completed a Certificate in Small Business Administration with Grade A from November to December 2021.

School of Practical Accounting

Advanced Certificate in Computerized Accounting and Sage 50/QuickBooks, Computerized Accounting

2021 - 2021

Grade: Distinction

Completed an Advanced Certificate in Computerized Accounting and Sage 50/QuickBooks with Distinction from July to September 2021.

School of Practical Accounting

Certificate in Computerized Accounting and Sage 50, Computerized Accounting

2020 - 2020

Grade: Distinction

Completed a Certificate in Computerized Accounting and Sage 50 with Distinction from October to December 2020.

UWI Open Campus

Certificate in Taxation & Bookkeeping with Accounting, Taxation and Bookkeeping

2018 - 2018

Grade: B-

Completed a Certificate in Taxation & Bookkeeping with Accounting, achieving a Grade B- from April to August 2018.

Private CXC Examinations

CXC Examinations, General Studies

2016 - 2016

Completed CXC examinations in May/June 2016, including Mathematics, English A, Principles of Accounts, Principles of Business, Integrated Science, and Human and Social Biology.