Open to opportunities

Rachel Hor

@rachelhor

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Dynamic executive with 20 years in enterprise sales and digital transformation.

Singapore

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What I'm looking for

I am seeking a role that fosters innovation and strategic growth, where I can leverage my extensive experience in enterprise sales and digital transformation to drive impactful results.

I am a dynamic and results-driven executive with over 20 years of global experience in enterprise sales, new business development, and client relationship management. My expertise spans digital transformation, BPM, and contact center services, where I have consistently led high-value, consultative sales initiatives that deliver measurable results and drive profit growth.

Throughout my career, I have built and executed sales strategies that penetrate new accounts, resulting in multimillion-dollar contracts from enterprise clients. I pride myself on my ability to engage multiple stakeholders and navigate complex sales cycles, emphasizing strategic negotiations and relationship building to secure long-term contracts.

As a co-founder and COO of CarbonTerra & GHG Registry, I have led sales and partnership strategies, introducing innovative SaaS platforms focused on ESG reporting. My commitment to driving transformative outcomes for clients is matched by my passion for mental health innovation and female leadership in sales.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder & COO

Current

CarbonTerra & GHG Registry

Jan 2021 - Present (4 years 5 months)

Led sales and partnership strategy, securing early adopters and scaling presence in North America and APAC. Spearheaded Go-To-Market initiatives to introduce a new SaaS platform focused on ESG reporting and traceability for enterprise clients.

Sales Strategy Partnership Development Go To Market Strategy SaaS Platforms ESG Reporting Traceable Enterprise Sales North America Market APAC

Current

Partner, Digital Transformation & Strategy

Current

IBM Consulting

Jan 2023 - Present (2 years 5 months)

Built and led high-impact client engagements, selling hybrid cloud, BPM, and AI-powered CX transformation solutions across North America and APAC. Developed and executed sales strategies to penetrate new accounts, resulting in multimillion-dollar contracts from enterprise clients.

Hybrid Cloud Strategies BPM AI CX Sales Strategy Consultative Selling Relationship Building

Strategic Advisor (B2B Growth & Commercial Strategy)

AgraCity & Genesis Fertilizers

Jan 2018 - Jan 2021 (3 years)

Co-created commercialization strategies and digital marketing plans to enter new markets and increase profitability. Developed new revenue streams by identifying service gaps and recommending new solutions that aligned with evolving client needs.

Commercial Strategy Digital Marketing

Various Sales & Digital Strategy Roles

eBaoTech AG

Jan 2000 - Jan 2016 (16 years)

Held leadership positions delivering regional BPM technology solutions, managing enterprise accounts, and driving growth through strong client relationships and solution-selling. This experience spans various companies including Accenture, IBM ASEAN, and Generali.

Enterprise Account Management Client Relationship Management Solution Selling Digital Strategy Sales Leadership

Senior Director, Financial Services & Enterprise Sales

Cognizant Technology Solutions

May 2017 - Aug 2021 (4 years 3 months)

Closed high-value BPM and IT outsourcing deals by identifying new logo opportunities and developing C-suite level relationships. Drove new business across insurance, banking, and healthcare verticals, consistently surpassing revenue goals and margins.

BPM Outsourcing Revenue Solution Design

Education

Degrees, certifications, and relevant coursework

Saint Mary’s University

Ph.D. Candidate, Management & Psychology

Currently pursuing advanced research in management and psychology. Focusing on interdisciplinary studies to develop expertise in organizational behavior and human dynamics.

Staffordshire University

B.S., Computing Science

Obtained a Bachelor of Science in Computing Science. Developed foundational knowledge in computer programming, data structures, and algorithms.

University of Saskatchewan

M.S., Regenerative Sustainability

Completed a Master of Science degree with a focus on regenerative sustainability. Gained expertise in developing sustainable practices and environmental management strategies.